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10:45am Wednesday 3rd October 2007
Comments (159) Have your say »
A DRINKER claimed he was dubbed a "dirty southerner" for asking for a pint of beer without a head.
Ian Sangster, 58, said the incident happened when he went to the Last Drop Inn, in Colliergate, York, for a drink with two of his friends after they had been taking part in a local fundraising event.
Mr Sangster, who moved to the city last year from Tonbridge, in Kent, to be closer to his family, said his friend went to the bar to buy a round of drinks, and he asked for a pint of Stonewall beer.
He said when his friend was ordering the drink, he asked for the "sparkler" - which gives the beer a thick, creamy head - to be removed from the beer tap before the pint was poured.
Mr Sangster said the barmaid who was serving his friend then asked another barmaid: Why would you want the sparkler removed?' to which she responded It'll be for one of those dirty southerners'.
Mr Sangster, of Bishopthorpe, York, said: "I said excuse me, you want to be careful what you say because I'm in ear shot'. I told her that I lived here and that, for my sins, I supported York City. I just thought it was incredibly rude - she could have said it out of ear shot and I wouldn't have known. She probably thought I wasn't there when she said it."
He wrote a letter of complaint to York Brewery, which owns the pub, and received a letter of apology.
In the letter, brewery managing director Tony Thomson said: "I was absolutely appalled to read your recent letter. Firstly may I apologise for the rudeness of one of our staff. I have spoken to the manager, who also passes on his own apologies, and he will be retraining all staff in the area of customer service.
"Special attention will be given to the member of staff who made the offensive comment and she will be warned as to her future conduct in this regard."
Mr Thomson said in his letter that it was the first time he had had to write to a customer of the brewery's establishment apologising for staff being rude.
He said he would take action to prevent it happening again.
Mr Sangster, who said he had not had any similar incidents anywhere else in York, said the episode had not put him off returning to the pub - because the beer was good.
He said that, aside from what happened in the Last Drop Inn, he had received a "fantastic welcome" from the people of York since he moved to the city last June and had joined a social club in Bishopthorpe.
Mr Sangster said he preferred not to drink beer that had flowed through a sparkler because he did not like the look of the drink.
What is a sparkler?
A sparkler can be attached to the nozzle of a beer engine, and acts rather like a shower-head.
When beer is poured through it, the liquid becomes frothy and gets a head. Some carbon dioxide is stored in the head, resulting in a softer, sweeter flavour.
But some drinkers say sparklers damage the beer's flavour and aroma, and many breweries state whether or not a sparkler is preferred when serving.
Very generally, breweries in the North of England serve beers with a sparkler attached, and breweries in the South serve them without - but that varies from company to company.
Bemused, says...
10:55am Wed 3 Oct 07
Rust_Never_Sleeps, says...
10:56am Wed 3 Oct 07
Pete14775, Selby says...
10:57am Wed 3 Oct 07
Tich, Up North says...
10:59am Wed 3 Oct 07
akuma, York says...
11:01am Wed 3 Oct 07
X, At Work says...
11:02am Wed 3 Oct 07
Wor Ruggie, Hirst Courtney says...
11:11am Wed 3 Oct 07
ggnore, my house says...
11:14am Wed 3 Oct 07
ohsotired, york says...
11:15am Wed 3 Oct 07
Rust_Never_Sleeps wrote:Always make sure the dirty southerner is out of earshot before you call him a dirty southerner!
And the point of this story is?...
thin libby, york says...
11:16am Wed 3 Oct 07
Noddy1, York says...
11:17am Wed 3 Oct 07
We'll have a bitter or a Stella, they'll have a Stella shandy, with lime, with a cherry and an umbrella in :-(
TG, says...
11:19am Wed 3 Oct 07
bjb, York says...
11:22am Wed 3 Oct 07
TG, says...
11:25am Wed 3 Oct 07
whiterose, Thirsk says...
11:29am Wed 3 Oct 07
akuma, York says...
11:31am Wed 3 Oct 07
SilverSurfer, Surfing says...
11:31am Wed 3 Oct 07
akuma, York says...
11:32am Wed 3 Oct 07
whiterose wrote:I recon it was run to give us something to do rather than actually be news.
Why have the press ran this story?
Voice of reason, York says...
11:33am Wed 3 Oct 07
Not Jimbob, Not York says...
11:34am Wed 3 Oct 07
akuma, York says...
11:35am Wed 3 Oct 07
tricky ricky, malton says...
11:35am Wed 3 Oct 07
Rust_Never_Sleeps, says...
11:37am Wed 3 Oct 07
Notjimbhobs_mate, York says...
11:39am Wed 3 Oct 07
Noddy1, York says...
11:41am Wed 3 Oct 07
Notjimbhobs_mate, York says...
11:42am Wed 3 Oct 07
Not Jimbob, Not York says...
11:48am Wed 3 Oct 07
Notjimbhobs_mate, York says...
11:49am Wed 3 Oct 07
bjb, York says...
11:51am Wed 3 Oct 07
Dallwan, York says...
11:52am Wed 3 Oct 07
Notjimbhobs_mate, York says...
11:54am Wed 3 Oct 07
akuma, York says...
11:55am Wed 3 Oct 07
mh, york says...
11:55am Wed 3 Oct 07
Notjimbhobs_mate, York says...
11:56am Wed 3 Oct 07
akuma, York says...
11:57am Wed 3 Oct 07
mh wrote:get stuffed!
Some facts are needed here. Kentish beer is superior to Yorkshire beer. Kent is hop growing country and has a historic tradition in making quality beer. 'Real Ales' do not require injections of CO2 to 'enhance' them. People who think this is the case are misguided The whole article highlights what a dreary provincial paper the 'Press' is
Notjimbhobs_mate, York says...
12:00pm Wed 3 Oct 07
cjt, York says...
12:02pm Wed 3 Oct 07
John M, says...
12:04pm Wed 3 Oct 07
Not Jimbob, Not York says...
12:05pm Wed 3 Oct 07
mh, york says...
12:10pm Wed 3 Oct 07
akuma wrote:Oh dear.
mh wrote: Some facts are needed here. Kentish beer is superior to Yorkshire beer. Kent is hop growing country and has a historic tradition in making quality beer. 'Real Ales' do not require injections of CO2 to 'enhance' them. People who think this is the case are misguided The whole article highlights what a dreary provincial paper the 'Press' isget stuffed!
Not Jimbob, Not York says...
12:14pm Wed 3 Oct 07
People in the SE have better manners and are generally cleverer
Notjimbhobs_mate, York says...
12:16pm Wed 3 Oct 07
mh, york says...
12:19pm Wed 3 Oct 07
Not Jimbob wrote:I take it that you agree with my other points then?
People in the SE have better manners and are generally clevererA HA HA HA HA HA. So you're not from the SE then?! More intelligent you idiot!
cjt, York says...
12:20pm Wed 3 Oct 07
mh wrote:....and the most people related to the Krays.
akuma wrote:Oh dear. Why is it that so many people knock the south east. We should be grateful and envious. Facts The SE props up the economy throughout the UK The SE has better beer The SE has better public transport The SE has better food People in the SE have better manners and are generally cleverer The SE has better weathermh wrote: Some facts are needed here. Kentish beer is superior to Yorkshire beer. Kent is hop growing country and has a historic tradition in making quality beer. 'Real Ales' do not require injections of CO2 to 'enhance' them. People who think this is the case are misguided The whole article highlights what a dreary provincial paper the 'Press' isget stuffed!
Not Jimbob, Not York says...
12:24pm Wed 3 Oct 07
Manwithaview, York says...
12:25pm Wed 3 Oct 07
root-two, York says...
12:27pm Wed 3 Oct 07
root-two, York says...
12:27pm Wed 3 Oct 07
root-two, York says...
12:27pm Wed 3 Oct 07
root-two, York says...
12:27pm Wed 3 Oct 07
Not Jimbob, Not York says...
12:31pm Wed 3 Oct 07
Hieronymous, York says...
12:36pm Wed 3 Oct 07
sep, york says...
12:40pm Wed 3 Oct 07
rubiroo, not york says...
12:42pm Wed 3 Oct 07
Voice of reason, York says...
12:48pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
12:50pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
12:59pm Wed 3 Oct 07
Peter, york says...
12:59pm Wed 3 Oct 07
Peenjay, Fromere says...
1:03pm Wed 3 Oct 07
root-two, York says...
1:16pm Wed 3 Oct 07
Typical arrogeant supercillious Southerner who things the wiorld ends at Watford Gap
Peenjay, Fromere says...
1:18pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
1:18pm Wed 3 Oct 07
akuma, York says...
1:18pm Wed 3 Oct 07
not once have I known a southerner to order a Stella with a lime, cherry and umbrella.
Notjimbhobs_mate, York says...
1:21pm Wed 3 Oct 07
Wor Ruggie, Hirst Courtney says...
1:22pm Wed 3 Oct 07
SilverSurfer, Surfing says...
1:22pm Wed 3 Oct 07
root-two, York says...
1:25pm Wed 3 Oct 07
Ok that was an extreme example, but the other night a southern fairy did try to buy a "double tall, skinny latte" bearing in mind it was 10.30pm in a drinkers pub, what does that say?
root-two, York says...
1:25pm Wed 3 Oct 07
Ok that was an extreme example, but the other night a southern fairy did try to buy a "double tall, skinny latte" bearing in mind it was 10.30pm in a drinkers pub, what does that say?
root-two, York says...
1:25pm Wed 3 Oct 07
Ok that was an extreme example, but the other night a southern fairy did try to buy a "double tall, skinny latte" bearing in mind it was 10.30pm in a drinkers pub, what does that say?
root-two, York says...
1:25pm Wed 3 Oct 07
Ok that was an extreme example, but the other night a southern fairy did try to buy a "double tall, skinny latte" bearing in mind it was 10.30pm in a drinkers pub, what does that say?
akuma, York says...
1:27pm Wed 3 Oct 07
Bishopthorpe - I'll say no more......
Envelopes are brown, @ CYC says...
1:31pm Wed 3 Oct 07
should be working, york says...
1:35pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
1:37pm Wed 3 Oct 07
akuma, York says...
1:39pm Wed 3 Oct 07
should be working, york says...
1:41pm Wed 3 Oct 07
Rust_Never_Sleeps, says...
1:48pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
1:53pm Wed 3 Oct 07
read-all-about-it, Haxby says...
1:53pm Wed 3 Oct 07
Rust_Never_Sleeps wrote:Absolutely right RUST - 80 postings in 3 hours for a complete non-story?
I've just worked something out! The more crass and irrelevant the story is then the more comments are made. Interesting stories go largely ignored. I think this says more about the readers than it does the journalists.
mh, york says...
2:01pm Wed 3 Oct 07
Voice of reason wrote:Because you lot are more subservient and cheaper to employ!
mh - If the south east is soooo flamin' good, why don't you bog off back down there!?
bjb, York says...
2:02pm Wed 3 Oct 07
akuma, York says...
2:02pm Wed 3 Oct 07
should be working, york says...
2:04pm Wed 3 Oct 07
should be working wrote:when i say bad service i mean i got a head on my pint ;)
i had really bad service in another york brewery pub the other night i might write a letter in it was in the terrier
bjb, York says...
2:07pm Wed 3 Oct 07
Markyo, York says...
2:08pm Wed 3 Oct 07
akuma, York says...
2:09pm Wed 3 Oct 07
Markyo, York says...
2:09pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:09pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
2:09pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:10pm Wed 3 Oct 07
Markyo, York says...
2:11pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
2:11pm Wed 3 Oct 07
akuma, York says...
2:11pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:17pm Wed 3 Oct 07
SilverSurfer, Surfing says...
2:17pm Wed 3 Oct 07
I think someone has hi-jacked Rust's ID.I was thinking the same akuma! By the way did you get many visitors at work last night?? Anybody turn up to spank you?
Markyo, York says...
2:17pm Wed 3 Oct 07
Markyo, York says...
2:18pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:19pm Wed 3 Oct 07
bjb, York says...
2:21pm Wed 3 Oct 07
akuma, York says...
2:21pm Wed 3 Oct 07
SilverSurfer wrote:No-one identified themselves or left any hints so I recon not, but they could have been spying from a distance.
I think someone has hi-jacked Rust's ID.I was thinking the same akuma! By the way did you get many visitors at work last night?? Anybody turn up to spank you?
Notjimbhobs_mate, York says...
2:22pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:26pm Wed 3 Oct 07
sep, york says...
2:27pm Wed 3 Oct 07
I'm off for a poo.
jim, york says...
2:29pm Wed 3 Oct 07
akuma, York says...
2:29pm Wed 3 Oct 07
Not Jimbob wrote:I have program called "the poo timer"
I'm off for a poo.
Notjimbhobs_mate, York says...
2:32pm Wed 3 Oct 07
akuma wrote:possibly the greatest two posts ever!
Not Jimbob wrote: I'm off for a poo.I have program called "the poo timer" You simply put in your annual salary and press the go button. When you get back you press stop and it calculates how much company time and money your poo has cost :)
read-all-about-it, Haxby says...
2:34pm Wed 3 Oct 07
Notjimbhobs_mate wrote:No question!
akuma wrote:possibly the greatest two posts ever!Not Jimbob wrote: I'm off for a poo.I have program called "the poo timer" You simply put in your annual salary and press the go button. When you get back you press stop and it calculates how much company time and money your poo has cost :)
akuma, York says...
2:36pm Wed 3 Oct 07
Notjimbhobs_mate wrote:If anyone wants a copy its in an excel spreadsheet format.
akuma wrote:possibly the greatest two posts ever!Not Jimbob wrote: I'm off for a poo.I have program called "the poo timer" You simply put in your annual salary and press the go button. When you get back you press stop and it calculates how much company time and money your poo has cost :)
Not Jimbob, Not York says...
2:36pm Wed 3 Oct 07
SilverSurfer, Surfing says...
2:37pm Wed 3 Oct 07
I have program called "the poo timer"I'm gonna write one now! Good work akuma!
Not Jimbob, Not York says...
2:39pm Wed 3 Oct 07
And there it is.....the debate has turned to toilet humour!!
Notjimbhobs_mate, York says...
2:39pm Wed 3 Oct 07
akuma, York says...
2:43pm Wed 3 Oct 07
Not Jimbob wrote:erm, I designed and wrote it? Do you know me without actually knowing me on here?
I have that! Didn't use it just now though.
Not Jimbob, Not York says...
2:48pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:49pm Wed 3 Oct 07
SilverSurfer, Surfing says...
2:50pm Wed 3 Oct 07
I bet if you put poo timer in google you can download it.Right you are too Not Jimbob!
WTF, says...
2:51pm Wed 3 Oct 07
akuma, York says...
2:52pm Wed 3 Oct 07
akuma, York says...
2:54pm Wed 3 Oct 07
Not Jimbob, Not York says...
2:56pm Wed 3 Oct 07
SilverSurfer, Surfing says...
2:57pm Wed 3 Oct 07
I'm afraid to say this seems to reflect general attitudes in yorkWhat a lot of rot! There are good and bad in all walks of life - you were perhaps a bit unlucky! Furthermore, how do you know the people giving the abuse were not from Leeds or Malton or Scarborough?? York is one of the main places people come to for so-called stag nights!
read-all-about-it, Haxby says...
2:59pm Wed 3 Oct 07
akuma wrote:Is that a serious invitation Akuma?
Well bugger me. I spend ages writing mine in VBA, dam it!
Notjimbhobs_mate, York says...
3:01pm Wed 3 Oct 07
akuma, York says...
3:08pm Wed 3 Oct 07
Sorry mate, I'll never go near the leg ends again!
Not Jimbob, Not York says...
3:08pm Wed 3 Oct 07
akuma, York says...
3:10pm Wed 3 Oct 07
Noddy1, York says...
3:14pm Wed 3 Oct 07
SilverSurfer wrote:I was going to visit and order a coffee as I would be driving but i had to wash my hair... sorry Akuma, maybe another day
I think someone has hi-jacked Rust's ID.I was thinking the same akuma! By the way did you get many visitors at work last night?? Anybody turn up to spank you?
akuma, York says...
3:16pm Wed 3 Oct 07
Noddy1 wrote:And would you like your coffee with cream, milk or jizz in it, LOL!
SilverSurfer wrote:I was going to visit and order a coffee as I would be driving but i had to wash my hair... sorry Akuma, maybe another dayI think someone has hi-jacked Rust's ID.I was thinking the same akuma! By the way did you get many visitors at work last night?? Anybody turn up to spank you?
read-all-about-it, Haxby says...
3:18pm Wed 3 Oct 07
Notjimbhobs_mate, York says...
3:19pm Wed 3 Oct 07
Noddy1, York says...
3:20pm Wed 3 Oct 07
akuma, York says...
3:25pm Wed 3 Oct 07
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Noddy1, York says...
3:42pm Wed 3 Oct 07
We do not actively moderate, monitor or edit contributions to the community forums
Peenjay, Fromere says...
3:48pm Wed 3 Oct 07
Noddy1 wrote:Does that make it "FROFFEE COFFEE"?
Not Partial to jizz but an IRISH COFFEE would be very nice. LMAO
Not Jimbob, Not York says...
3:53pm Wed 3 Oct 07
akuma, York says...
3:55pm Wed 3 Oct 07
read-all-about-it, Haxby says...
4:00pm Wed 3 Oct 07
Meep, York says...
4:00pm Wed 3 Oct 07
Noddy1, York says...
4:01pm Wed 3 Oct 07
Not Jimbob wrote:Yeah.....southern git
So that's everyone f*ck off 'ee then.
ouserower, york says...
4:02pm Wed 3 Oct 07
skippy, The South says...
4:18pm Wed 3 Oct 07
Pete14775 wrote:Ahh the common mistake, the CO2 forced into the head has been taken from the liquid in the rest of the glass, hence the beer in the glass is actually flatter than it would be without the sparkler.
"He prefered the look" and flat beer instead of a decent pint????????
Sponge, York says...
4:39pm Wed 3 Oct 07
SilverSurfer wrote:I have to disagree & say it's true my husband is from London and we all give him stick but mostly me & the kids (all 3 of us are born & bred in York) how can you take someone seriously who can't say simple words like path, grass & bath correctly & batter is something we have with our fish not spread on toast need I go on!
I'm afraid to say this seems to reflect general attitudes in yorkWhat a lot of rot! There are good and bad in all walks of life - you were perhaps a bit unlucky! Furthermore, how do you know the people giving the abuse were not from Leeds or Malton or Scarborough?? York is one of the main places people come to for so-called stag nights!
yo30 DAN, clifton says...
5:16pm Wed 3 Oct 07
WTF, says...
5:56pm Wed 3 Oct 07
What a lot of rot! There are good and bad in all walks of life - you were perhaps a bit unlucky! Furthermore, how do you know the people giving the abuse were not from Leeds or Malton or Scarborough??
momo99, devon says...
8:46pm Wed 3 Oct 07
York City Blues, york says...
8:54pm Wed 3 Oct 07
Not Jimbob wrote:I thought he looked a little like Jim Rockford from the Rockford Files.
The more I look at the picture of Ian Sangster, the more he appears to resemble a Nick Park created tortoise.
Captain Jack Sparrow, Strensall says...
9:10pm Wed 3 Oct 07
York City Blues wrote:He looks like a man without a life seeking publicity shipmate.
Not Jimbob wrote: The more I look at the picture of Ian Sangster, the more he appears to resemble a Nick Park created tortoise.I thought he looked a little like Jim Rockford from the Rockford Files.
29, york says...
9:32pm Wed 3 Oct 07
WTF, says...
9:59pm Wed 3 Oct 07
Gardener, York says...
11:11pm Wed 3 Oct 07
SilverSurfer, Surfing says...
8:23am Thu 4 Oct 07
read-all-about-it, Haxby says...
10:08am Thu 4 Oct 07
SilverSurfer wrote:Yes Silversurfer, especially on very long posts like this one!
On a different point - wouldn't it be a good idea if the people running the website added a 'Back to index' link at the bottom of the page instead of us having to go back to the top! I know we can click the 'Back' button but I think this is another cause of multiple posts!
akuma, York says...
10:15am Thu 4 Oct 07
SilverSurfer, Surfing says...
11:02am Thu 4 Oct 07
press the "home" key, it has the effect your looking forI can live with that akuma - cheers!
Peenjay, Fromere says...
2:33pm Thu 4 Oct 07
akuma, York says...
3:15pm Thu 4 Oct 07
Baffled, London (Ex-Pat) says...
5:50pm Thu 4 Oct 07
Dave McBridge, York says...
9:19pm Fri 1 Feb 08
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Rust_Never_Sleeps, says...
10:49am Wed 3 Oct 07